Wordpress Support and Maintenance - Envisage Digital

Your WordPress Site, Our Expert Support

Want to ensure your WordPress website is secure and operating at peak performance? You’ve come to the right place! Our expert WordPress support and maintenance services keep your site up and running so that you can focus on more important things, like growing your business.

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Stay Updated, Stay Safe

Many website owners find themselves overwhelmed with continuous updates and patches. Missing one can leave your site vulnerable or broken. Our dedicated WordPress support team ensures your WordPress site is always updated, secured, and functioning optimally.

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Peak Performance, Always

Over time, websites can become slow and unresponsive. This can lead to reduced user engagement and lost revenue. We offer performance optimisation services to keep your website running at peak efficiency.

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Always Alert, Always Ready

Website owners often grapple with unexpected errors or crashes. These interruptions can tarnish your brand’s reputation and trustworthiness. Our proactive monitoring spots issues before they become crises, meaning your online presence will stay safe.

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Your Digital Fortress

The digital landscape is fraught with security threats. A single breach can compromise your data and the data of your users. We fortify your website with top-notch security measures, ensuring it remains impregnable.

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Safeguarding Your Content

Regular backups are frequently overlooked by site owners. Without backups, a site glitch can result in the loss of precious content. Our expert WordPress support and maintenance team schedules regular backups, ensuring your content is safe and easily restorable.

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Bespoke Yet Bulletproof

Customisation is key for a unique digital footprint, but it often requires intricate code adjustments. One coding error can lead to significant site malfunctions. Our expert WordPress developers provide customisation support, ensuring your site remains unique yet functional.

Our WordPress support and maintenance services include:

  • Access to WordPress experts
  • Dedicated account manager
  • Pre-purchase discount
  • 24/7 downtime monitoring & response
  • Unlimited support
  • Rapid ticket turnaround time

Choose from our three tiers of WordPress support

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  • Minimum hour commitment: 3
  • Managed source code
  • Business hours support
  • Ticket support
  • Choose this plan
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  • Everything in ‘Basic’, plus...
  • Minimum hour commitment: 8
  • Dedicated account manager
  • Telephone support
  • 24/7 emergency support
  • 24/7 uptime monitoring
  • Free Magento security patches
  • Monthly strategy meetings
  • Choose this plan
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  • Everything in ‘Standard’, plus
  • Minimum hour commitment: 16
  • Priority support
  • Magento update guarantee
  • Daily malware scanning service
  • Automated deployments
  • Bi-weekly strategy meetings
  • Choose this plan

Every business is unique, and we understand there’s no one-size-fits-all solution. So, with that in mind, we’re more than happy to whip up a WordPress support package that’s just the right fit for your business needs and ambitions.

In search of unrivalled WordPress support and maintenance?

Encountering challenges with your WordPress setup? No matter who built your website, our expert support team can fix problems and improve its performance. We offer fast phone support and a reliable ticketing system.

Worried about finances? Rest assured, we craft WordPress support packages that ensure your WordPress remains operational without straining your purse.

Reach out to us for a preliminary discussion on our all-encompassing WordPress support services.

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Your WordPress Support Package

Our WordPress Support Packages are a comprehensive solution for your website needs, encompassing technical help, ongoing maintenance, and expert advice. Each offering is methodically devised to both amplify your digital footprint and optimise your backend functionality.

How It Operates

We follow a proven process for every new WordPress site we manage. This means we’ll smoothly integrate your website, provide tailored support, handle urgent issues promptly, and work with you step-by-step to build a long-lasting partnership.

Month one (integratation)

  • WordPress technical examination tasks
  • WordPress security assessment
  • GIT version control initiation
  • Deployment arrangements
  • Initial consultation & strategy formation
  • Pressing developmental tasks

Month two (Continuation)

  • Strategic rollout
  • Forward-thinking advisories
  • Error resolutions & security enhancements
  • Routine deployment updates
  • Evaluation & rigorous testing
  • Periodic performance summaries
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Have a WordPress Site? Here are 4 Reasons You Need WordPress Maintenance

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Improve user experience

You never get a second chance to make a first impression. If your site is slow, clunky, or doesn’t function, 88% of visitors will decide to leave and never come back.

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Increase website performance

According to Google, if your website takes more than three seconds to load, mobile device users will go elsewhere.

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Boost Search Engine Rankings

No matter how good your SEO strategy is, it will fall flat if you don’t prioritise website management and maintenance. Google rewards WordPress websites that are well-maintained.

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Strengthen Website Security

Small business owners are most vulnerable to being hacked. All of our WordPress support and maintenance plans identify potential threats to provide site owners with an extra layer of protection.

At our UX design agency, we bring your ideas to life and deliver state-of-the-art digital solutions for your brand

Contact us today to learn more about our service tiers to find a package that fits your needs.

The Benefits of WordPress Support and Maintenance Services

Ongoing WordPress maintenance and support are often an afterthought until something goes wrong. Don’t wait for your site to crash or hackers to get ahold of your data before you take action.
Not sure if you need WordPress maintenance services? Consider these benefits:

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Boost Site Performance

Just like your car needs regular maintenance, so does your website!

Monthly WordPress maintenance improves your overall site performance so that it can operate to its full potential.

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Thwart Hackers

Ignoring critical website maintenance services can expose your company to security breaches that can be avoided with theme and plugin updates.

Our team of WordPress support experts handles this for you.

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Access More Features

Theme updates and WordPress core updates go beyond bolstering security.

Whenever a company releases plugin updates or theme updates, you can typically expect new features, too.

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Avoid Compatibility Issues

There can often be problems with compatibility when you perform WordPress theme and plugin updates.

Leave it to the professionals to ensure these issues are identified and resolved prior to launch following our hardened update procedures.

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Complement SEO Efforts

Google relies on hundreds of ranking factors to determine where a site lands on the search engine results page.

Several of these factors are related to whether a site is being properly maintained and continuously developed.

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Improve Your Company Reputation

In today’s digital age, a website is often the first thing a customer sees.

Treat your website like the treasured asset that it is by ensuring it’s working as it should. When your site functions well, it builds trust in the community, making you an industry leader.

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Enjoy Peace of Mind

Whether your business relies entirely on your website, like an online store, or it’s just one part of your overall operation, your website is a valuable asset that deserves attention.

Let our WordPress support experts handle the technical details so you can focus on growing your business.

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Save Time and Money

Time is money in business. Focus your energy on growing your company, not managing your website, by outsourcing website maintenance to our WordPress support experts.

We’ll take control of the technicalities of website development, and you’ll gain back precious hours that can be invested into your business.

Our Clients Love Us!

We aren’t your average WordPress support agency. Our clients include ambitious brands that have seen their market share increase year on year by working with us. We enjoy bringing brands on a journey of discovery through UX design, marrying their business ambitions with technology to create world-class digital experiences.

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Magento SAP Intergration
Multiple Store Fronts and
Bespoke Calculators

Cladco are the UK’s leading supplier of composite decking, cladding and fencing products. They also produce profiled sheet steel roofing in-house.

www.cladcodecking.co.uk
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Magento 2 Migration
with two storeviews

Wetsuit Centre offers the largest selection of water sports and wetsuit clothes, accessories and equipment online in the UK.

www.wetsuitcentre.co.uk
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Touch Retail integration with
Sagepay for secure checkout

Independent luxury retailer Robert Old has been providing the discerning gentlemen with the finest menswear since 1909.

www.robertold.co.uk
Robert Old

Why Choose Envisage Digital for WordPress Maintenance and Support?

We’re not the only agency in the UK, but we’re the best WordPress maintenance and support provider. Here’s why:

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Proactive Approach

We identify and resolve issues before they can impact your website’s performance or security. Waiting for a site’s plugins or themes to break is never a good idea.

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Personalised Service

Your business is unique, and so are your website needs. We provide custom maintenance plans so that you can control the number of hours you want us to work.

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Comprehensive Maintenance

Our full-scale maintenance services include uptime monitoring, daily security scans, theme updates, version control, and website development.

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Experience and Expertise

Our reliable support team is always on top of the latest WordPress updates, security threats, and best practices. We leverage our expertise to keep your WordPress site secure, updated, and optimised.

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Clear Communication

You get a dedicated account manager to provide status updates and keep you informed about any work we do on your site. We encourage you to call or email your wp manager anytime.

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Quick Response Time

Time is critical when dealing with website issues. We offer rapid response times to support requests and support tickets, minimising downtime and ensuring your website is up and running as quickly as possible.

WordPress Support
FAQs

Maintaining WordPress websites involves a set of everyday tasks that keep your website running optimally. Maintenance ensures your website has the latest updates so that your site continues to work. Our WordPress support services entail fixing WordPress issues as they arise.

We pride ourselves on providing great service and having loyal, happy customers. Our friendly team is UK-based and always willing to go the extra mile to offer service and support.


The pricing of our support plans varies depending on which website care plan you choose. We have three affordable pricing tiers for WordPress support.


Our WordPress developers also do custom development work. We love a challenge and helping professional business owners get a leg up on the competition.

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